Privacy Policy for Holidays in Paphos
Effective Date: 01/08/2024
Holidays in Paphos operates the website holidaysinpaphos.com
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services.
It applies to all users of our Site, guests, and those who engage with us through third-party booking platforms like Airbnb and Booking.com. We are committed to protecting your personal information and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect.
Personal Information, We may collect personal data that you provide directly to us, including: Contact Information: Name, email address, phone number, and postal address.
Booking Information: Stay details such as check-in/check-out dates, number of guests, preferences, and special requests.
Payment Information: Credit card details or other payment information (handled securely by third-party platforms).
Communications: Emails, messages, and inquiries related to your stay.
b. Automatically Collected Data
When you interact with our Site, we automatically collect certain information, including: Technical Data: IP address, browser type, device information, operating system.
Usage Data: Pages visited, time spent on the Site, and navigation patterns.
Cookies: Information collected through cookies and similar tracking technologies (explained below).
c. Information from Third Parties
We may receive personal data from third-party booking platforms (e.g., Airbnb, Booking.com) or external service providers when you make a booking through these platforms.
2. How We Use Your Information
We process your personal data for the following purposes:
To Manage Bookings: Handle inquiries, confirm reservations, and provide customer support related to your stay.
Payment Processing: Process transactions through trusted third-party providers, ensuring secure payment methods.
Communications: Contact you regarding your booking, send confirmations, or address any queries you might have.
Marketing: With your consent, we may send you promotional offers and updates about our property and services.
Improving Our Services: Analyze website traffic and user behavior to enhance the performance and functionality of the Site.
Legal Compliance: Meet our legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following situations:
Service Providers: We use third-party providers to support our services, such as payment processors, website hosting, and analytics providers. They are contractually obligated to protect your data and only use it in accordance with our instructions.
Booking Platforms: Your personal data may be shared with third-party booking platforms (Airbnb, Booking.com) to manage and confirm bookings.
Legal Requirements: We may disclose your data if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or regulatory authorities.
Business Transfers: If we undergo a business transition such as a merger or acquisition, your personal data may be part of the assets transferred.
4. How We Store and Protect Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes: Encryption of sensitive information (such as payment details).
Secure storage of personal data on protected servers.
Access control measures to limit access to personal information to authorized personnel only. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, such as managing bookings and complying with legal obligations. Once no longer needed, we will securely delete or anonymize your data.
6. Your Data Protection Rights
As a user, you have the following rights regarding your personal data:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal data where there is no lawful reason for us to retain it.
Objection and Restriction: You may object to or request restrictions on how we process your personal data.
Data Portability: You can request that we transfer your personal data to another organization or directly to you.
Withdraw Consent: If you have provided consent for us to process your data, you can withdraw this consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 11 below.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files placed on your device that help us track how visitors interact with the Site.
Types of Cookies Used:
Essential Cookies: Necessary for the operation of the Site.
Performance Cookies: Used to analyze how visitors use the Site and improve functionality.
Advertising Cookies: May be used to deliver relevant advertisements to you based on your interests.
You can control and manage cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our Site.
8. International Data Transfers
If you are accessing our Site from outside the European Economic Area (EEA), please be aware that your information may be transferred, stored, and processed in countries outside your jurisdiction, including the United States, which may have data protection laws different from those in your country. In such cases, we ensure that appropriate safeguards are in place to protect your personal data.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal information from children, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update the policy, we will notify you by posting the revised version on this page with a new "Effective Date" at the top.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
Email: Inquiry@holidayinpaphos.com
